How long does pickup take?
Most pickup orders are ready in 15 to 30 minutes during regular hours. We text when your bag is staged at the counter.
In-Store Pickup
Reserve Online. Walk In. Walk Out.
Lock in your products on our live menu and pick them up at the counter. Most orders ready in 15 to 30 minutes. 214 3rd Avenue, Gramercy.
Three Steps
How Pickup Works
1
Order From The Menu
Browse the live Dutchie menu. Add to cart. Select pickup at checkout. No payment online, no card required.
2
Get The Ready Text
We message when your bag is staged at the counter. Typical ready time 15 to 30 minutes during regular hours.
3
Show ID, Walk Out
214 3rd Ave between 18th and 19th. Show your 21+ ID at the counter. Cash, debit, or CanPay. Out in under two minutes.
Stage Your Pickup
Customer Top 10
Reserve the most-popular SKUs from this week's shelf.
This Week
Deals & Specials
Live markdowns from the menu, refreshed in real time.
No Pickup Order Yet?
Walking In Cold
Walk-ins are always welcome at 214 3rd Avenue. Reservation is the express lane. The counter experience is for shoppers who want to talk through the menu, smell the flower jars, and let a budtender match products to the experience they want. Both work.
We are between Union Square Park and Madison Square Park on 3rd Avenue. The 6 train at 23rd Street is a four-minute walk north, and 14th Street–Union Square is six minutes south. Pete's Tavern, Irving Plaza, and the National Arts Club are all within a few blocks if you want to make an afternoon of it.
Pickup FAQ
Common Questions
Do I need to be 21 to pick up?
Yes. Adult-use purchases require valid government-issued ID showing you are 21 or older. The person who placed the order should be the one collecting.
Can someone else pick up my order?
No. Under New York retail regulations, the named customer on the order must be the one to collect, with valid ID at the counter.
Where exactly is the store?
214 3rd Avenue, between East 18th and East 19th Streets, in Gramercy. A 6-minute walk from 14th Street–Union Square, a 4-minute walk from the 6 train at 23rd Street.
Can I shop in-store too?
Always. Pickup is the express lane for customers who know what they want. Walk-ins get the full counter experience with budtender consultation.